We do not accept returns or exchanges of products. However, if you receive a defective product or a product different from the one you ordered, we will exchange products and pay shipping costs. If you notice a problem or have doubts when products arrive, please contact us within one week after delivery. In case of problems caused by factors attributable to our company, we will handle such cases by accepting exchanges and returns. *We advise you to place orders well in advance. We assume no liability for any damages including loss of sales opportunities, even if they are caused by circumstances attributable to a defective product or a delay in delivery.